Shipping 

Efillooc ships its products to all parts of India.
Orders will be shipped with our preferred shipping partner Delhivery logistics.

Orders received will be shipped out within 24 hours.
Orders will not be shipped on holidays, Sundays and other unforeseen conditions like lockdown or bad weather.
Shipping charges are FREE for most items unless otherwise shown on the product or checkout pages.

Delivery time

Delivery time for orders is usually 2-4 days for Metros, from date of shipping.
For other cities delivery time will be 4-7 Days.
Orders shipped via India post might take 5-10 days depending on serviceability and location.

Receiving your orders

Do Not accept packages that is tampered with or damaged.
Read Return/Refund policy below for more details.

Tracking Packages

You will receive updates on your order right from order placement,  order processing and order shipment to your email ID. 

You will also receive WhatsApp updates regarding your package once the package is picked up and till it is delivered.

In case you do not receive a mail from us within 24 hours of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

We have a 7 day return/refund policy Return is accepted for defective or damaged products
(Do not accept tampered or damaged package during delivery)

We will initiate the return process for pickup and replacement.

The replacement order will be shipped out once we receive the original item with all parts and accessories in original packaging box.

For returns where parts are missing or physical damage only a partial refund will be made at the sole discretion of efillooc.com.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

No returns for Health & Hygiene, Baby items and Personal care items.  

• We accept exchange only for wrong size or wrong item delivered.

• Used items are not eligible for exchange.
  
  

• Exchange order will be processed once we receive the original item in unused condition
  with all the tags, labels and packaging box or bag intact.

Return shipping will be born by buyer for exchanges.
Contact us for return shipping address. 

Any refund approved by us will be credited to the original payment method.

For cancellation prior to order shipment, refunds will be initiated within 24 hours.

For returns, refund will be decided on receipt of original item in good condition.
We may suggest a partial refund for missing parts or accessories and or packaging.

Refund processing might take 5 to 7 days depending on your processing bank.

Efillooc.com is committed to provide you safe way of transacting online.

All your transactions online are protected & secured by SSL (secure socket layer) technology. This encryption makes your shopping experience safe and secure. Efillooc does not store Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry date on any of its servers and only collects in a session while making a transaction.

We do not offer COD cash on delivery as of now.

Orders cannot be modified or cancelled once the package is shipped out. 

Prior to shipping, buyer can cancel the order and full amount will be refunded to the original payment method used. See Refund Policy below for details.

Please contact us on WhatsApp for more questions.