You could lose money when you throw away the delivery package. Know the Delivery Box Scam!
Understanding the Delivery Box Scam
The “delivery box scam” is a fraudulent scheme where criminals leverage personal information found on discarded delivery boxes to deceive individuals. Based on information from various online sources, here’s how this scam typically unfolds:

Scammers collect used delivery boxes, often from trash or recycling bins, specifically looking for shipping labels that contain your name, address, and phone number. This personal data is then used to initiate contact with you, with scammers impersonating representatives from legitimate delivery companies, customer service, or even potential employers. They use the details from your discarded package to make their communication seem credible and gain your trust.
Key tactics employed by these scammers include:
- Fake delivery notifications: You might receive fabricated SMS messages, emails, or phone calls claiming there’s an issue with your package, such as an incorrect address, a need for customs payment, or an unsuccessful delivery attempt. These messages often create a false sense of urgency.
- SMS with links to install spyware: A particularly dangerous tactic involves sending SMS messages with embedded links. Clicking on these links can lead you to fraudulent websites or, in some cases, directly trigger the download and installation of malware or spyware onto your device, compromising your personal data and security.

- Requests for OTPs or payments: Scammers frequently ask for One-Time Passwords (OTPs) under the pretense of verifying your identity for delivery or rerouting. They may also demand small payments for supposed redelivery fees or customs charges.
- Phishing websites: The links in fake notifications often direct you to deceptive websites designed to look like official courier service sites. These phishing sites aim to steal your personal and financial information, including credit card numbers.
- Targeting vulnerable individuals: Scammers may specifically target frequent online shoppers or even attempt to involve your neighbors to make the scam more convincing.
- Creating a sense of urgency and fear: They often pressure you to act quickly by threatening that your package will be returned or confiscated if you don’t immediately comply with their demands.
To protect yourself from falling victim to the delivery box scam:
- Completely destroy shipping labels: Before disposing of any delivery box, ensure you remove or thoroughly deface the shipping label to make your personal information unreadable.
- Be skeptical of unexpected contact: Exercise caution with unsolicited calls, emails, or messages about deliveries, especially if they ask for personal details or payment.
- Avoid clicking on suspicious links: Never click on links in delivery notifications unless you have independently verified their legitimacy.
- Use official channels for verification: If you have concerns about a delivery, contact the courier company directly through their official website or a publicly listed customer service number. Do not rely on contact information provided in a suspicious message.
- Implement two-factor authentication (2FA): Enable 2FA on your online accounts whenever possible to add an extra layer of security.
- Limit public sharing of information: Be mindful of the personal information you share on social media and other public platforms.
Summary
In conclusion, the “delivery box scam” serves as a stark reminder of how seemingly innocuous everyday items, like discarded delivery boxes, can be exploited by criminals to facilitate sophisticated frauds. By leveraging the personal information found on these labels, scammers craft convincing narratives through fake SMS, emails, or calls, often leading to phishing attempts, requests for sensitive data, or even the installation of malicious spyware.
Staying vigilant is your best defense. Always destroy shipping labels before discarding boxes, be highly skeptical of unsolicited delivery notifications, and critically, never click on suspicious links or share personal information in response to unverified messages. Understanding these tactics and adopting simple preventative measures are crucial steps in protecting yourself from financial loss, identity theft, and digital compromise in an increasingly interconnected world.
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